Frequently Asked Questions

Our platform connects you with professional video editors. Simply submit your requirements, review the work, and receive your finalized video. We handle all the complexities so you can focus on your business goals.

Our standard turnaround time is 48-72 hours for most projects. For more complex edits, it may take 3-5 business days. We also offer expedited services for urgent requests at an additional fee.

Absolutely! We specialize in creating optimized content for Instagram, including Reels, Stories, and feed posts. Our editors are experts in Instagram's specific requirements and trending formats.

Yes, we offer multi-platform editing services. We can adapt your videos for various platforms like YouTube, TikTok, Instagram, Facebook, and LinkedIn, each optimized for the specific requirements and audience of that platform.

We combine professional human expertise with efficient workflows. Unlike AI tools that produce generic content or expensive in-house teams, we offer personalized, high-quality editing with the flexibility to scale according to your needs.

If you're not completely satisfied with the final product, we offer unlimited revisions until you're happy with the result. If we still can't meet your expectations, we provide a full refund, no questions asked.

Yes, you can upgrade or downgrade your plan at any time. If you upgrade, the new features will be available immediately. If you downgrade, the changes will take effect at the start of your next billing cycle.

Yes, we offer a 20% discount when you choose annual billing instead of monthly billing.

No, all plans allow you to create unlimited videos. The difference between plans is in the quality of exports, available features, and storage capacity.

You can try any plan free for 14 days without providing payment information. After the trial period, you can choose to subscribe or continue with the free plan.